Track Your Order

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number and tracking link.

Worldwide Delivery Estimate

Estimated delivery time: 7–15 business days after dispatch.

Delivery times may vary depending on your destination, local customs clearance, carrier delays, severe weather, public holidays, and peak shopping seasons.

Please note that international shipments may occasionally experience additional delays due to customs processing.

Tracking Not Updating?

After receiving your shipping confirmation email, please allow 24–72 hours for the carrier to scan your package and update the tracking information.

Marked as Delivered but Not Received?

Please check around your delivery location, mailbox, front door, or with your neighbours. You may also contact your local carrier for additional delivery information.

Need Help?

If your order has not arrived within the estimated delivery window, or your tracking information has not updated for several business days, please contact our support team.

Please include your order number and the email address used at checkout so we can assist you as quickly as possible.

Thank you for shopping with Solvana!