Frequently Asked Questions
How does the SOLVANA™ Fascia Ring work?
It combines gentle massage with soothing heat to help relax tired muscles and support everyday comfort.
How long should I use it?
Start with 10–15 minutes per session and adjust based on your comfort. Stop using it if you feel pain or irritation.
Is the belt adjustable?
Yes. The adjustable design is made to fit comfortably around different body areas and sizes.
Is it rechargeable?
The product is powered by USB. Please refer to the instructions included with your order for charging and safe use.
When will my order arrive?
Orders typically require 1–3 business days for processing. Estimated U.S. delivery is generally 7–15 business days after shipment. Delivery times may vary by destination and carrier conditions.
How can I track my order?
When your order ships, you will receive a confirmation email with a tracking link. Tracking updates may take 24–72 hours to appear.
Can I return my order?
Please review our Returns page for eligibility, time limits, and instructions before sending anything back.
How can I contact you?
Use the Contact page on our website. Please include your order number so our support team can assist you faster.